Cirka — Support
Email: support@arlinz.com
Response time: 1-3 business days.
Common issues
- Plan looks empty. Add a trip in the Trips tab. Departure must be in the future.
- Notifications not firing. iOS Settings → Notifications → Cirka → enable Allow Notifications.
- Subscription billing. Apple manages it. iOS Settings → your name → Subscriptions.
- HealthKit not reading sleep. iOS Settings → Privacy & Security → Health → Cirka → enable Sleep Analysis.
- Privacy questions. See Privacy Policy or email support.
Contact
Email: support@arlinz.com
We do not use ticket systems. All support is via email. Please include: - iOS version - App version (visible in Settings → About) - Trip details if relevant (route, dates) - Screenshot if a UI issue